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Fast, High-Quality Hiring for Octopus EV

Octopus EV needed five fast hires. In just 48 hours, we delivered top candidates—fast hiring without compromising quality!

When Octopus EV needed five temporary hires for a customer service

role—fast—they turned to us. They were on a tight deadline, looking for

client-facing, hard-working candidates who could hit the ground running.

We got to work immediately. In less than 8 hours, we built and launched a tailored hiring process. Within 48 hours, we had graded applications, conducted interviews, and sent over five standout candidates who aligned perfectly with their needs.

Octopus EV hired all five. Two weeks later, they started. And the best part? Three of them were such a great fit that Octopus decided to bring them on permanently.

Pollen proved that rapid hiring doesn’t mean cutting corners - the right hire can be hired quickly without compromising on quality.

Sophie

Alys Peart, Chief of Staff, Octopus EV

What was the biggest challenge you faced with hiring before you started using Pollen?

During a busy period towards the end of last year, we had to hire five temp customer service reps as soon as possible. We needed people who could be client-facing, hardworking, and ready to go from day one. We really didn’t have the time or the capacity to start our own process, especially when we were hiring to relieve some of the pressure on our staff during a particularly busy time.

What made Pollen stand out to you compared to other hiring solutions?

Pollen just made everything so easy, and honestly we were just so impressed with how quickly they were able to get us a list of people suitable for the role. Within a few hours after our first conversation, they had built and launched a hiring process tailored to exactly what we needed. Within 48 hours, they had shortlisted, interviewed, and sent over five great candidates. We hired all five, and they started just two weeks later.

Given your plans for growth and hiring more junior team members, how did Pollen ensure they hired someone who aligns well with your existing culture?

Pollen really understood what we were looking for—not just in terms of skills but recognising the need to make this process happen quickly. They took care in the process and made sure that the candidates they put forward were people whowould actually thrive in our team.

How has Pollen changed your overall hiring process?

Honestly, they just took away all of the stress of hiring. We did not have time to waste and needed people to join ASAP. Pollen taking on this task for not just one, but five placements, freed up so much of our own time and set the stage for a good start to the next year!

Would you recommend Pollen to other companies?

Absolutely. If you need to hire quickly, but don’t want to sacrifice quality, Pollen is a game changer. They take the hassle out of hiring and help you find great people who are passionate and have the right attitude.

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